Privacy Policy
Last updated: 7 November 2026
This policy explains how LoanRaasta collects, uses, shares and protects your personal data, in line with the Digital Personal Data Protection Act, 2023 and applicable rules.
1. Who we are
LoanRaasta (loanraasta.com) is a loan facilitation service. We help individuals and businesses identify suitable loan products and connect them with partner banks and NBFCs. We do not lend money ourselves. For this policy, LoanRaasta is the “Data Fiduciary”.
2. Data we collect
- Identity & contact: name, mobile number, email, city, state, pincode.
- Business & financial profile: business name, constitution, industry, GSTIN, turnover, years in business, income, existing obligations, loan requirement.
- Documents you choose to share for processing (KYC, ITR, GST returns, bank statements, property papers).
- Usage data: pages visited, campaign source (UTM parameters), device and browser information, collected through cookies.
- Business information from public or licensed sources (for example, public business directories or official business registries) used to identify businesses that may need credit.
3. Why we use it
- To assess your requirement, recommend suitable lenders and process your application (based on your consent and request).
- To contact you about your enquiry by phone, SMS, WhatsApp or email.
- To send you offers and updates only if you have opted in. You can withdraw this consent at any time.
- To meet legal, regulatory and fraud-prevention obligations.
4. Sharing
We share your information with partner banks/NBFCs only for the purpose of processing your loan request, and with service providers (hosting, messaging, email) who process data on our behalf under confidentiality obligations. We do not sell your personal data.
5. Retention
We keep your data only as long as needed for the purposes above or as required by law, after which it is deleted or anonymised.
6. Your rights
You can request access to, correction of or erasure of your personal data, withdraw consent, and nominate another person to exercise your rights. To unsubscribe from marketing, use the unsubscribe link in any message or reply STOP. For any request, write to viantaxdelhi@gmail.com or contact our Grievance Officer.
7. Security
We use access controls, encryption in transit and role-based access in our internal systems. Only authorised staff working on your case can see your information.
8. Cookies
We use essential cookies to run the site and analytics/attribution cookies to understand which campaigns bring visitors. You can block cookies in your browser settings.
9. Changes
We may update this policy from time to time. The latest version will always be available on this page.